Vodacom customer care line is useless

Vodacom customer care number is useless, this 135 I don't even understand why they have customer number if you can't speak with a human, I lost my phone now I want to blacklist but I'm being put through that idiot robot all the time since yesterday, Vodacom is useless when it comes to their customer care line, such a big company and yet *********** now I must go in store to be assisted, I'll port from this useless network Yerrr...