Vodacom Customer Care is Useless *****

Good Morning

I upgrade to a 3 year contract in August 2019. When it came near my upgrade date now in 2022 they told me my contract only ends in January 2023 which is 41 months after i started a contract

First they tell me i took a covid extension and then provide me with a whole different number on which it was taken. I dont even know that number

Then secondly they tell me that number isnt linked to my account at all. Then why mention it ??

I booked 3 different service requests and the customer care is absolutely useless. This made me change my mind. I am canceling my contract at vodacom and moving over to a different network at the end when all this is sorted out.

This is really disappointing as they take our money every month and cant even help when they themselves made a mistake.