AB
Amukelani B
1 reviews | Active since Mar 2021
26 Apr 2023, 16:02
Vodacom customer care is really annoying
Currently stuck in a foreign country after vodacom said they activated my international roaming, i cannot even access my bank because of prompts, when i call, i am told to send an sms to vodacom, how do i do that with a phone that is not connected.
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Vodacom's replyOfficial
27 Apr 2023, 08:07 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply27 Apr 2023, 08:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team