Vodacom Customer Care has *****ol Care for Customers

Item: Vodacom
Rating: 1
Author: Boipuso S

Vodacom Customer Care is just terrible. You try to call, you get played some silly music for 30min while on hold. You send an email, they give you a reference number but no courtesy to respond or call you back. It seems they just ignore requests so that they can continue milking money from customers. Disgusted! I will never go back.

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Replies (1)

Vodacom's replyOfficial

02 Sept 2024, 12:14

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team

Vodacom's reply02 Sept 2024, 12:14

Official