TM
Tandy-Lee Marinus
1 reviews | Active since Sept 2014
09 Jan 2023, 10:15
Vodacom Customer care
I have been struggling to get hold of a Vodacom agent to report my ****** phone. The 082 135 number only puts me through to the Vodacom bot and this is not helpful at all. I am trying to report/blacklist my phone so that I can receive an ITC number and proceed to the police station and then do the necessary for insurance. This is urgent
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Vodacom's replyOfficial
09 Jan 2023, 12:09Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply09 Jan 2023, 12:09
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team