DW
Debbie W
1 reviews | Active since Jan 2014
23 Sept 2025, 10:14
Vodacom Customer Care
Good day. How is anyone meant to get hold of Vodacom Customer care if your phone has been blocked. I made a payment, and I now want my number to be unblocked. When I call customer care, the call gets diverted to a recorded message. How is anyone meant to get anything sorted. Do no human's work there anymore? This is most frustrating.
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Replies (1)
Vodacom's replyOfficial
23 Sept 2025, 12:19Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Vodacom's reply23 Sept 2025, 12:19
Official
Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team