Vodacom customer care

Item: Vodacom
Rating: 5
Author: Ndumiso M

Please help me get my settlement letter from Vodacom I've tried so many times to ask them but nothing happening.they sent it before but I didn't have a phone so am begging them to resent it.but it seems like they ignoring me please help me hello Peter.they is my number ***,ID:***

Helpful (0)

Replies (3)

Vodacom's replyOfficial

26 Mar 2022, 12:44

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply26 Mar 2022, 12:44

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Ndumiso M's updateReviewer Update

02 Jun 2022, 13:31

Please send me my settlement letter am still waiting.i have been calling and they something everyday that it will be sent in 24hrs time but still they dont.

Ndumiso M's update02 Jun 2022, 13:31

Reviewer Update

Please send me my settlement letter am still waiting.i have been calling and they something everyday that it will be sent in 24hrs time but still they dont.

Ndumiso M's updateReviewer Update

02 Jun 2022, 13:35

Please hellopeter help me get my settlement letter I don't know what can I do now because they don't take their customers seriously now am stuck because of them so need help.no:***,ID:***

Ndumiso M's update02 Jun 2022, 13:35

Reviewer Update

Please hellopeter help me get my settlement letter I don't know what can I do now because they don't take their customers seriously now am stuck because of them so need help.no:***,ID:***