Vodacom Customer Care does not give a flying f***

Wow, epic fail on the part of Vodacom. Sent from pillar to post for months. Depending on the customer care agent you speak to you, you get a different answer to the same question. How do I get recordings of the calls that I have logged to the various departments? I need to resolve the issue of my contract being reinstated without notice and charges being run up for months with a letter of demand now being issued. I've had it. I am not footing the bill for this. Especially not after the pathetic level of training they provide their agents which has only complicated my life. I can never retrieve the hours of my life spent on calls with nimwits and driving to stores for recordings as instructed by said nimwits. I want recordings of all my calls to all your departments since Sept 2017. And I want an explanation. And don't send another nimwit my way.