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John S
1 reviews | Active since Sept 2020
24 May 2026, 09:07
Vodacom Customer Care DOES NOT EXIST!
Customer Care email address simply responds with a "resubmit" complaint / query request asking for info already provided AI bot is worse than USELESS Trying to get hold of a remotely competent call center agent is IMPOSSIBLE
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Vodacom's replyOfficial
24 May 2026, 09:21Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply24 May 2026, 09:21
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team