VODACOM CUSTOMER CARE DOES NOT CARE

I cancelled my contract with Vodacom in April 2021 and went to prepaid after it had expired in October 2020 paid my account every month via debit order, never ever defaulted, yesterday I try to renew my contract again only to find out that it is blocked and sitting with legal they hounded me after I never renewed to renew I said NO for months now out of spite they put my prepaid number on LEGAL for no reason whatsoever. I will be reporting them to the technology Ombudsman I am not leaving it there they need to be reported. I emailed their Customer Care dept. VODACOM CUSTOMER CARE DOES NOT CARE NEVER EVEN HAD THE DECENCY TO REPLY TO MY EMAILS