Vodacom customer care completely indescribably terrible

<p>An incorrect amount was recorded on my monthly invoice, after several attempts, Mondo (Vodacom risk management) contacted me. They said they would send throught the cancellation for the incorrect amount. Following this, my primary account got cancelled - which NO insruction was provided to do this, and I have been invoiced for almost R4000 cancellation cost. The account that should have been cancelled has still not been.</p> <p> </p> <p>No one can help, and Vodacom seems to not care. Vodacom will not seee a future renewal from me.</p>