VODACOM CUSTOMER CARE AND SERVICE SUCKS

<p>Phoned Vodacom on 7th M arch with a Vodacom problem given ref no told fixed in 3 days, phoned back then told 7 days, phoned back then told 7 working days - still not fixed phoned back told ""under investigation"" asked to speak to the technician - not allowed - asked to speak to a manager - not allowed - held on phone for 1 hour then cut off. Phoned again told ""under investigation"" asked to speak to solutions centre - not allowed. Now got very angry told I would get phoned back - no call - phoned again told I would get phoned back. Eventually got phoned back and had to explain the problem / solution again - told it would be sent to Back Office and it would take yet another 7 working days to be resolved as I had to join the queue. Told it would be expedited and I would get a call back - still waiting. Problem can be fixed by a guy with a *****driver to undo 4 *****s replace a square box and redo the *****s !!!!!!!!</p>