Vodacom customer care agent arrogant and rude

I called in to customer care at exactly 11:28 on the 1st July 2023. My experience with an agent by the name of Nazeem was one of the worst experiences that I received since being a contract customer with Vodacom for the past +\- 15 years. I called in enquiring why I could not purchase my combo deal that I purchase on a monthly basis for 2 of my contract numbers. I was shouted at and scolded like I was an idiot. I do not except this can of attitude from a customer care agent. He was rude and arrogant. I asked to speak to his team leader mr Naseem of which funny enough what I phoned for to be sorted out was done by mr Naseem but according to nazeer he couldn’t do anything. Please Vodacom listen to the voice recording. I will not accept this