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Pavashnee M

1 reviews | Active since Aug 2019

07 Sept 2021, 11:01

Vodacom Customer Care

Ayanda from Vodacom Customer Care, you should be fired and you are a true insult to Vodacoms Network. I called in to be assisted with my account, but I got nothing except attitude, disrespect and no help at all from you. I asked to speak to your manager and you put me on hold, and then come back on the call to ask me " what makes you think I put you on hold ". You spend most of the call arguing with me and speaking over me with your disgusting stinking attitude. I am puzzled at the kind of manager Vodacom as to allow such staff to be employed at the network. At the end of the call, nothing was resolved. For anyone that calls into Vodacom Customer Care, I hope that the call is not directed to such a arrogant agent Ayanda.

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Vodacom
Vodacom's reply07 Sept 2021, 14:06
Official
 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team