Vodacom customer care - a portal to consumer hell

When your contract matures - good luck in trying to cancel it. Account queries instore show outstanding amount. Emailed statements record a nil balance.....Contract is ended but ......cannot actually speak/get through/ converse with anyone with a modicum of business ability to resolve issue. Just cannot be bothered fighting them anymore. A more inept collection of aliens could not be found anywhere in the solar system.