RD
Reece D
1 reviews | Active since Aug 2021
02 Aug 2021, 09:53
Vodacom customer care
I'm very dissatisfied with the product. Airtime advances are taken without my permission, the shakeup! Promotions are done also without my permission and authorization and when I call for help then i get told to pay the advance even though it was taken without permission
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Vodacom's replyOfficial
02 Aug 2021, 10:04 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Aug 2021, 10:04
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team