SH
Shola H
1 reviews | Active since Jan 2021
04 Jan 2021, 10:49
Vodacom Customer Care
I am experiencing with vodacom call centre 1. for the last 5 months I am having to call for copies of my invoice. Its not longer emailed. Every month I get told "it will be sorted" 2. I cancelled a contract according to vodacom rules, spoke to 2 different consultants low and behold come January 2021 nothing has been done. 3. And several other billing queries that doesnt get resolved.
Service: atrocious to say the least
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Replies (1)Vodacom's replyOfficial
04 Jan 2021, 12:19 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Jan 2021, 12:19
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
