MK
Marishaa K
1 reviews | Active since Aug 2018
15 Aug 2022, 14:19
VODACOM CUSTOMER CARE
The online customer service number is absolutely pathetic. I called 3 times. Once to be cut off deliberately. 2nd time to be assisted by a VERY unfriendly consultant who then put me through to another department who also answered and dropped my call. All in 15 minutes.
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Replies (2)
Vodacom's replyOfficial
15 Aug 2022, 15:56 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 Aug 2022, 15:56
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
MK
Marishaa K's updateReviewer Update
16 Aug 2022, 10:47Good Day,
Please note that this has still not happened and I have phoned AGAIN multiple times today to still receive the same unhelpful service of line just dying.
Please note that this has still not happened and I have phoned AGAIN multiple times today to still receive the same unhelpful service of line just dying.
MK
Marishaa K's update16 Aug 2022, 10:47
Reviewer Update
Good Day,
Please note that this has still not happened and I have phoned AGAIN multiple times today to still receive the same unhelpful service of line just dying.
Please note that this has still not happened and I have phoned AGAIN multiple times today to still receive the same unhelpful service of line just dying.