Vodacom Customer Care

The customer service one receives as a customer is shocking . I have had problems with package being upgraded without permission . It took many visits to Vodaworld and calls and it was finally resolved after 3 months. Problem with Cell phone App , problem still not fixed after many many calls to Call Centre and although you get reference number and they say fixed it is not . Cannot speak to anybody with Authority. They also do not react when you give them a low rating .