Vodacom customer care

Hi guys I would like to share my experience that I have had with Vodacom today I lost all services from them and had to wait over an hour for them to get my mobile data sorted out they barred my number due to a system error on thier side then I found out my out going calls have been barred with out my consent not only was I **** to when they told me that my fone was working but they tried to cover up that they had mistake when dealing with simphewie and khagmotso and when I called them up to find out what is happening they informed that there had been an error on their system and that there is nothing they can do to sort it out as the service request takes 24hours to sort out and that they are not willing to help me out as of 18pm today