1 reviews | Active since Sept 2016

28 Sept 2018, 20:52

Vodacom Customer Care

Thank you to the person who called from Vodacom. He resolved my issue within five minutes. I appreciate that, but you need to look at you call centre operations. I, will not be renewing my contract with Vodacom. Why is it necessary to go to these lengths to have a simple problem resolved

0
Replies (1)
Vodacom
Vodacom's reply29 Sept 2018, 09:04
Official

Dear Customer,

We are glad to hear of the service that you received.

Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition.

Regards

Consumer Website Team