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BJ B

1 reviews | Active since Mar 2018

28 Mar 2018, 13:14

Vodacom customer care

Kindly see the below email as per above mentioned that Vodacom is claiming I am owing them but I never took any device in their store and now they black listed me and worse part they ask me to do Affidavit and certify copy of my ID with three signature on it but no one is coming back to me and now its more than a month.

From: Boy John Motsoeneng ********** Sent: 15 February 2018 09:46 AM To: ********** Subject: RE:Affidavit and ID to prove that i never took any contract from any of your stores.

Good morning,Sir/Madam

Kindly see the documents as per above mentioned.

0
Replies (2)
Vodacom
Vodacom's reply28 Mar 2018, 14:15
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom
Vodacom's reply28 Mar 2018, 14:15
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team