EB
Enrico B

1 reviews | Active since Mar 2014

01 Jul 2016, 08:03

Vodacom customer care

<p>Vodacom, are you not disgusted by your very very poor customer service?since teusday i have been trying to get a hold of anyone on the phone to assist me. today i got through to a guy on 111...asks me what my problem is, puts me on hold for 23minutes and drops the line!! does vodacom call centres not have management that watches the agents behaviour and phone etiket? vodacom is rediculous in more ways than one.</p>

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Replies (1)
Vodacom
Vodacom's reply01 Jul 2016, 09:14
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team