Vodacom Customer Care

<p>Inefficient staff at vodacom customer car - 082111</p> <p>Yesterday I loaded a my5 voucher, called a number that was listed on my 5 friend list, after 10 minutes only to have the call cut and all my airtime gone! I called customer care only to be put on hold for over 20 minutes and the consultant told me that there is 60 minutes on my5 but I called a number not listed on the my5. I call this number every single day. I had no joy so I called back only to be told that my details have not been updated and I should call back in an hour. I asked the consultant to call me back and received nothing so this morning I called again and this consultant tells me I did not purchase any my5 that is why my airtime went.</p> <p>What nonsense??!! These people either dont know what they are doing or just robbing their customers of their airtime! this is pathetic</p>