YM
You'nice Màtsètèlà
1 reviews | Active since Nov 2018
30 Nov 2020, 17:52
Vodacom Customer Care
Worst Customer Care service!
I just got a message now saying i have R45 airtime advance credit, i've NEVER done an advance ever in my life. How come i suddenly have credit??
This TOBi process never work neither is it relevant to our queries.
I am so disappointed with Vodacom customer service!
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
01 Dec 2020, 07:12Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply01 Dec 2020, 07:12
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team