FR
Fabian R
1 reviews | Active since Sept 2018
05 Dec 2019, 10:41
Vodacom Customer Care
After numerous calls and emails to Vodacom Customer Service, the issues I have are still not resolved. I appears that my email address is now “blocked “or marked as spam by Vodacom. TOBi, Vodacom's chatbot, is also just useless! What a waste of time!
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Vodacom's replyOfficial
05 Dec 2019, 10:57Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply05 Dec 2019, 10:57
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team