LJvV
Linda Jansen van Vuuren
1 reviews | Active since Dec 2015
16 Dec 2015, 12:28
Vodacom Customer ******** center
I have phone Vodacom customer care center today 5 times in which 3 of the operators dropped the call on me, 1 registered my voice recognition without verifying any of my personal details so anyone could make the call and say they are me and get all my information in doing so...a very BIG no no for Vodacom as this exposes my personal information!!!<br> <br> The last operator was unable to get any of the managers at Vodacom customer care to speak to me as all of them were in a \meeting"at that time...how convenient!!!<br> <br> Vodacom is the worst service provider and I will be migrating to Cell C as well as convince each and every person I meet to do the same!!!<br> """
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Replies (1)Vodacom's replyOfficial
17 Dec 2015, 07:24Hello Lindajv,
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Vodacom's reply17 Dec 2015, 07:24
Official
Hello Lindajv,
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
