DA
Duane A

1 reviews | Active since Nov 2016

11 Nov 2016, 09:26

Vodacom Customer Bad Service

<p>I have been trying to cancel my Vodacom account for 2 weeks now. Every time they have another excuse why I cannot and should call back on another day. After calling numerous times (long waits with the worst tune playing) passing me back and forth between the porting and cancellations department. I am still not getting anywhere as the two departments say the other is meant to sort it out. </p> <p>Vodacom’s service is terrible, Cell C proved to have way better customer care. </p>

0
Replies (1)
Vodacom
Vodacom's reply11 Nov 2016, 09:31
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team