OBR
Owen Britz-van Ryneveld
1 reviews | Active since Nov 2009
14 Dec 2021, 12:14
Vodacom Customer agents I would like to commend
After being duped twice by Vodacom Salespeople in 1 month (fibre and upgrade) and being sent from pillar to post, I finally ended up being assisted by Sebastian Dreyer. If it wasn’t for him, Martha Gadebe, Fortune and Rheese from Vodacom Shop Century City, I would have cancelled my contract. They were very helpful, although the issue is not resolved yet, but unlike some of the other agents I spoke to trying to sort out the mess, they actually did something.
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Vodacom's replyOfficial
14 Dec 2021, 14:14 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 Dec 2021, 14:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team