KM
Kreesan M
1 reviews | Active since Jan 2019
27 Aug 2020, 15:12
Vodacom Cusotmer Service
Absolutely *********** service. Been tossed from agent to agent all day.
Was also told by the CONTRACT CANCELLATION line that I had to go to the store to perfrom a CANCELLATION. At the store I was then told to contact the same line.
Unbelievably terrible service, might as well not have a contact center at this rate. And how do you not have links to different numbers in the center and just tell me to dial each one manually (after which I just get passed back and forth).
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Replies (1)Vodacom's replyOfficial
28 Aug 2020, 07:22 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply28 Aug 2020, 07:22
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
