VODACOM CUSOMER CARE SUPPORT NONSENSE

Called VODACOM requiring airtime being depleted, after calling numerous of times we only found out today that my number was subscribed to some subscription that takes R7.00 a day, i have lost over R150.00 before they could pin point the problem, however we still have a problem of airtime depleting despite turning off mobile data, then to be helped by a really Rude customer call agent, Her name is Nomsa, she literally dropped the phone on us...we are paying for VODACOM services and for them to have customer care agents drop on us is nonsense...