pS
peter S

1 reviews | Active since Feb 2019

09 Mar 2019, 20:25

Vodacom CS is getting worse

Hi there

This is ridiculous. No one is getting back to me. I've been promised how many times. Vodacom you are pathetic.

Every person i speak to promises to call however nothing. Insurance Dept say they took over they previous company so they can't back date cancelling my insurance. They quick to take your money. If i owed money the would collect and you wouldn't hear we a took over we will write off arrears.

Vodacom your service sucks and i'm getting no joy. I get a standard response to every complaint i send but no one gets back to me

0
Replies (2)
Vodacom
Vodacom's reply10 Mar 2019, 10:05
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
pS
peter S's update27 Mar 2019, 19:59
Reviewer Update
when u gonna contact me