1 reviews | Active since Jan 2011
Vodacom crushes MTN after service
Without going into to much details , i contacted Vodacoms customer service number and received a friendly greeting within less than 1 minute. I queried something on a data contract and was refered to the relevant department. Calling that number , I was received with another warm greeting less than a minute of going through the prompts. This issue was raised Monday this week , and guest what Vodacom delivered, and the matter has been finalised.<br> My Subject line is to demonstrate ineffeciencies in MTN, understanding theres a strike. I Cant get assitance via Call centre, branches ,Twitter, Facebook, Hello Peter, with a simple issue such as , sending be statements, invoices that they havent posted to my email for months. This matter has been going on for several weeks and MTN has still not been able to resolve the matter.<br> Well done Vodacom and your staff, and thanks for the after service and contactibality.
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Thank you for taking the time to post this compliment on the website.
We truly appreciate your support and feedback.
This posting has been sent to the store in question for appropriate recognition.
Regards
Consumer Website Team
