Vodacom Cruelty and Victimisation

A ********** account was opened at Vodacom in 2016. I became aware when large amounts of monies were debited from my account. From then till now a few reference numbers later constant requests for documentation later. Even after Vodacom confirmed that the account opening was ********** and the matter will be sorted it is now 2019. I even discovered that vodacom had the decency to issue a default on my account in July 2018. So basically Vodacom is saying to me "we know you didnt open this account with us, but pay us anyway."

My credit record is ruined i am being victimised by a big corporation over and over again, i cannot get any form of credit whatsoever however i am not at fault. I am at the end of my tether, this service is the worst experience of my life.