LICB
Lizelle Iris Christine Barnardo

1 reviews | Active since Jan 2017

27 Jan 2017, 05:57

Vodacom crossed line 26 Jan 2016

<p>Suspect a crossed line .. happened yesterday. I was in a meeting and my husband called. I never answered. My phone was on silent and could see hom calling from a landline. My phone was in my possesion ..as at all times. It appears a man answered saying 'hello' and ended the call. Husband doesnt believe me. He is convinced a man answered my mobile. Causing problems. Need someone from vodacom to assist and explain. The called was made just before 2pm. Will appreciate urgent feedback</p>

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Replies (2)
Vodacom
Vodacom's reply27 Jan 2017, 07:36
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply29 Jan 2017, 10:26
Official

As per telephonic discussion,feedback provided.