DM
Delia M

1 reviews | Active since Mar 2009

02 Feb 2015, 17:59

Vodacom ****** Strike Again

I'm seriously sick and tired of Vodacom and your thieving ways. I asked you why are you only cancelling my contract in January and I've yet to hear from you. As I mentioned before, my contract ended in November, why am I paying an additional two months?<br> <br> I want my money back that you stole from my account and I'm not prepared to go through what I did with my previous contract when you took my money close to one year and only refunded me 5 months (yes 5 months) so don't give me this crock that you gave me back money I never paid over because I've paid and paid and then some as people at Vodacom can't count. I've never not paid so you're not doing me any favours. <br> <br> Please refund me so I can write you off and I hope and pray that I never have to deal with you lot ever again. I'm sure that should be easy to do with what you've been *****ing from me all along and you're not entitled to my money. <br> <br>

0
Replies (1)
Vodacom
Vodacom's reply03 Feb 2015, 13:33
Official
Hello ekdaai,

We apologise for the service that you received and the inconvenience caused in this regard.

The matter will be escalated and a consultant will be in contact to assist with resolution.

Kind regards
Vodacom Consumer Website Team