AS
Andile S

1 reviews | Active since May 2021

10 May 2021, 12:25

Vodacom ******, ***** and *******

Vodacom is running a **** and they are ***** as well, 3 months back I was call by one of their clients offering me a funeral cover and they advised me that they will be giving me a cellphone which I'll change each and every two years, I asked this guy twice if this is true and he said after I make my first payment then I will get the cellphone, payment was deducted from my account I called them and they said I'll have to wait for two years before I get the phone, upon cancelling they told me I'll make a last payment because it takes 30 days to cancel. Vodacom are ******* and because I didn't make the last payment now my account is in areas and I'm not going to pay these ******, its a shame that a reputable company like vodacom are *****.

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Replies (1)
Vodacom
Vodacom's reply10 May 2021, 14:06
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team