1 reviews | Active since Mar 2018
Vodacom ****** and *******
I have a dispute with Vodacom, I signed a contract of R797 and now they've hiked the monthly premium of the contract to R846 and they never even consulted me. I told them when I took the contract that I want a topup and I can only afford something less than R800, now they've hiked the price and when I enquire they tell me about terms and conditions that were not explained to me initially when I sign up for the contract. Vodacom is a ***** that is milking us dry, even the data from vodacom doesn't last. I find it odd because they will say your phone us the one that consume data but when you put a son card from MTN for an example to use on the same phone the data is not consumed. I'm just waiting for my contract to expire I won't renew it and im not going to pay for what I've not sign up for, I want my money back.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
