LB
Lesley-ann Bezuidenhout
1 reviews | Active since Jan 2014
20 Jul 2020, 19:54
VODACOM ******
I am highly disappointed,Vodacom has been taking my airtime and data for years now,I have complained,reported,pleaded,cried,screamed at their bad service.They never really assisted me.I have my number for more than 10 years it's on my business cards and banners,I used it for my banking app too,so sms was coming through until March,just before Lockdown.My number was Rica'd we were promised I will have the number for life,now my number is gone and they say they can't give it back,just like they took my airtime,and data.
I need my number back.It's hardly a few months and my number is recycled.
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Replies (5)
Vodacom's replyOfficial
21 Jul 2020, 07:18 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply21 Jul 2020, 07:18
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
LB
Lesley-ann Bezuidenhout's updateReviewer Update
24 Jul 2020, 16:46If an entire country is in Lockdown,how are we supposed to ensure that we get airtime,or go in store.One of your agents said the waiting period for recycling of a number is 14 months.
LB
Lesley-ann Bezuidenhout's update24 Jul 2020, 16:46
Reviewer Update
If an entire country is in Lockdown,how are we supposed to ensure that we get airtime,or go in store.One of your agents said the waiting period for recycling of a number is 14 months.
LB
Lesley-ann Bezuidenhout's updateReviewer Update
24 Jul 2020, 16:49Weirdest part of this is,you did not even ask for my number that was supposedly recycled....
LB
Lesley-ann Bezuidenhout's update24 Jul 2020, 16:49
Reviewer Update
Weirdest part of this is,you did not even ask for my number that was supposedly recycled....
LB
Lesley-ann Bezuidenhout's updateReviewer Update
24 Jul 2020, 16:53The number in question was initially on a contract,and was Rica'd,I have that number for more than 10 years.
LB
Lesley-ann Bezuidenhout's update24 Jul 2020, 16:53
Reviewer Update
The number in question was initially on a contract,and was Rica'd,I have that number for more than 10 years.
LB
Lesley-ann Bezuidenhout's updateReviewer Update
24 Jul 2020, 16:57I wish I could post the contradictory statements from your FB page to me,and you here now.
LB
Lesley-ann Bezuidenhout's update24 Jul 2020, 16:57
Reviewer Update
I wish I could post the contradictory statements from your FB page to me,and you here now.