Vodacom *****ed me and debited an incorrect amount from my account.

Really upset that Vodacom has incorrectly debited my account after countless correspondence and communication with them. The supervisor by the name of Martin Phillips assured me that he would make sure the issue was resolved after an error on their side. He urged me to communicate with him to get updates and all and I couldn't reach him at all during this time frame. One of the representatives also reached out via email and assured me they were attending to the issue and that I would be billed correctly, but to my surprise that didn't happen at all. Once again after I realized they debited my account incorrectly I reached out and still did not hear from them. I am utterly appalled and would like my money refunded and if not I will deactivate my subscription with them in the next coming days. They are such ******.