1 reviews | Active since Jul 2014
Vodacom *********
Stole my identity and handed it to ******* who in turn took out a new phone on my contract with a completely false ID (wrong date of issue and wrong picture on it). They now refuse to refund me, but instead keep deducting bills for ****** phone from my account: pathetic bunch of loosers with the worst service and call center in the world. They can take your money in a second, but not refund it even after 3 months of "investigating"
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Johan
Thank you for your patience.
I've responded to you via SMS with feedback.
Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Lucian
Dear Johan
Thank you for your patience.
I've responded to you via SMS with feedback.
Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Lucian
