Vodacom Crimea's

Vodacom has done it again to me. After 20 years of service with Vodacom they have really messed up my account over the past year. I have numerous issues with them and each time a "problem solver" from vodacom contacts me they mess up my account even more!!! I have the following reference number *** since the 2nd of August 2021. On the sms they sent it says they will contact me in 2 days to sort out my issue. Its now 14 days later and still haven't heard from Vodacom. Vodacom the legal ********* that they are have now decided to charge me an extra R 7000.00 now that my 2 year contract is up? Vodacom just decided what to add to our accounts without any accountability. They are pathetic legal ********* and us as vodacom clients have to sort out your pathetic mess. It seems that Vodacom thrives in chaos and words cannot express how useless you are !!! Contact me asap to sort out another one your mess-ups.I still struggling to believe that after 20 years with you *******s you had my wrong ID number on record. You are all ******* and i can guarantee you that your CEO hasn't being with Vodacom for 20 years, i have you *******s!!! sort this out now!!!