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Nicolette A
1 reviews | Active since Apr 2018
17 Jul 2023, 20:48
Vodacom Crest=bad service
I am deeply disappointed with the service from Vodacom at Cresta on the upper level. I feel ****med. The shop attendant offered to upgrade my phone for R150, with no hidden costs. When I went to swap my card they wanted R350. I feel the information he gave me was misleading and dishonest. I will definitely not be renewing my contract with Vodacom.
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Vodacom's replyOfficial
18 Jul 2023, 07:54 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply18 Jul 2023, 07:54
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team