NG
Nicola G

1 reviews | Active since Sept 2020

09 Oct 2024, 09:44

Vodacom Cresta - Wilson

Vodacom Cresta - Wilson aka Wilsy tells me multiple times the phone comes with a case....it did not. He proceeded to laugh with his colleague AT ME, saying they always tell the customer AFTERWARDS of the hidden costs. After multiple requests, I still don't have my signed contract, absolute disgrace treating a customer like this. He said i have no choice, no point in reading the contract. I would not deal with this branch again! Humiliating.

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Replies (1)
Vodacom
Vodacom's reply09 Oct 2024, 11:59
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team