Vodacom Cresta Mall Manager thinks he is doing customer a favour by sell Vodacom products.

I went to the Vodacom store at Cresta Mall to return a product that I bought a week ago that had not been opened so it was still sealed in its original packaging. with my POP. They took my product and POP I went to the back office and kept me waiting for 10 mins. They came out and the store manager an African Male to me his name is Ricardo Van Mooben said he can't refund me as it is against their policy. He was very dismissive. I asked to see this returns policy and he said no he can't show me. I asked for a voucher he said no he can't give me one. So I took my things and left and went to the iStore to support them in their sales .