Vodacom - Cresta appalling service from the manager Nathi.

I took up a contract with Vodacom at Cresta last October the Huawei P20 Pro I got came with a second phone a Huawei Y5. The second phone I had intended to gift my mother with , I couriered the Phone to East London, upon arrival my mom took her brand new phone to vodacom for them to load her contacts fro her old phone to the new device, contacts loaded she took it home.

The phone worked for that evening but died the next day, I called into the store and told them about this, I was asked to return it which I did. On three separate occasions I have been asked to pick up the phone after repairs only to find the fault has not been fixed .