Vodacom credit score!!!

Item: Vodacom
Rating: 1
Author: Karusha P

I app**** for a Contract in 2017 and again this year with vodacom, my application is always getting declined!'vodacoms reason for this is because I have a low credit score which i do not believe! My credit score is excellent. I've made numerous calls on Friday (29/11/2019) to vodacom regarding this and I've been put from one department to another. I've never been blacklisted, I have never dishonored any payments !

Could Vodacom kindly assist me as to why my credit score is low???? And how can my credit portfolio can be increased???

Helpful (0)

Replies (2)

Vodacom's replyOfficial

01 Dec 2019, 11:11

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply01 Dec 2019, 11:11

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's replyOfficial

09 Dec 2019, 11:31

Dear Customer,

Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.

As per our discussion, your query has now been resolved.

Regards

Consumer Website Team

Vodacom's reply09 Dec 2019, 11:31

Official

Dear Customer,

As per our discussion, your query has now been resolved.

Regards

Consumer Website Team