Vodacom Credit Score

<p>Vodacom Customer Website Team </p> <p> </p> <p>I have not recieved a call and I took courtesy to call myself (costing me more on airtime AGAIN!!!) now what I was told was that they will respond within 24 hours from the customer acquisition department and when I did my follow up within 24 hours I am told now that its now 72 hours to respond. The person that assisted even indicated that my request has not even been attended to.</p> <p> </p> <p>Without any hard feeling saving myself airtime and headaches, when I want to cancel so that I can move to another service provider, I am asked a lot of question and being hung up. </p> <p> </p> <p>Called again requesting assistance to get an alternative and now after many calls made and requesting assistance, nothing was done, asked if i could get a simple phone in a meantime as I wait for your response, I asked expicitly for me to do a sim swap do I need a special sim card AGAIN THEY said NO! Now I am told I was suppose to get a Contract Sim like now my patience has run out.</p> <p> </p>