1 reviews | Active since Nov 2016
Vodacom Credit limit effected without my knowledge and no one can sort it out
<p>I switched one of my numbers to a top-up some months back and now my account keeps getting locked because of a credit limit which was not there before and no one advised a credit limit has been effected on my account. I've been sent from pillar to post by the call centre and accounts. This has been going on for over 3 months. I need this sorted as my paying my account for virtually no service. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Still waiting for that call...
Still waiting for that call...
Service is very pathetic....
Service is very pathetic....
