ED
Eben D

1 reviews | Active since Sept 2024

19 Jun 2025, 13:51

Vodacom Credit

Today a company called Ram came to my house to take the WiFi booster. I told them they can collect the booster after Vodacom have refunded me fully. I also told him to tell Vodacom to go .... themselves.Still no responce from Vodacom. Yesterday a agent called my wife, in spite of the fact that I have already told them that she does not have anything to do with this case. Once again the agent told my wife that Vodacom wants to take off the WiFi booster. I told Vodacom, Olivia, that they must do the refunding before taking off the booster. Now I am again waiting for their responce. Eben Dowd. ***. ***

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Replies (1)
Vodacom
Vodacom's reply19 Jun 2025, 14:10
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via WhatsApp to request your personal details.  Regards,  Vodacom Consumer Website Team